VORTHELINAX Money Back Guarantee

At VORTHELINAX, we are dedicated to ensuring complete satisfaction with your purchase. Our Money Back Guarantee is designed to give you peace of mind and confidence in our products. If for any reason you are not entirely satisfied with your purchase, you can return the product within 30 days of receipt for a full refund.

Eligibility for Returns

To be eligible for a return, please ensure that:

Non-Returnable Items

Certain items are non-returnable, including:

Return Process

  1. Contact our customer service team at [email protected] to initiate the return process.
  2. Provide your order number and details related to the product you wish to return.
  3. Ship the product back to us at the address provided by our customer service team.
  4. Once we receive your return, we will notify you and process the refund to your original payment method within 7-10 business days.

Shipping Costs

You will be responsible for covering the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Delayed or Missing Refunds

If you haven’t received a refund within the specified period, please check with your bank or credit card company, as processing time may vary. If you still have not received your refund, please contact us at [email protected].

Thank you for choosing VORTHELINAX. We appreciate your business and are committed to providing you with superior products and service.